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eMail Channnel does not appear to be working

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Publicado 03 de mai. de 2022

It appears as if tickets emailed into our account are not creating tickets.  How can we trouble shoot this?


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HI Michael,
 
There are some email troubleshooting tips here: Email troubleshooting guide
 
If you're still not able determine what's going in, I'd suggest Contacting Zendesk Customer Support so they can help.

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