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Is it possible to use existing domain to request for Global OAuth Client without renaming ?

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Mike Chiu

Publicado 04 de mai. de 2022

Hi there, 

Based on the documentation, is it possible if we want to request for Global OAuth Client with existing domain without `d3v-` prefix ?

Asking because there's a domain served already for support for a period of time, but now we need to request a Global OAuth client to serve for another service.   

Any reply is appreciated.

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    Greg Katechis

    Zendesk Developer Advocacy

    Hi Mike! You can go ahead and just enter your subdomain without the "d3v" prefix and we will take care of it. I know that "d3v" is hardcoded on the submission page, however it is manually reviewed. If we don't find the d3v-subdomain, we'll search for the subdomain without it.

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    Mike Chiu

    Hi Greg Katechis

    Thanks for your quick reply.

    I will make a try based on your suggestion.

    Thanks! 

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