How do we know if a chat is Active in Zendesk Messaging sdk Android?

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Dheeraj Giroti

Publicado 04 de mai. de 2022

We have integrated the Android messaging SDK in our app.

Could you please help me out to know  how should i get to know is their any active messaging from user or not ?

 

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      Dheeraj Giroti

      Hi,

      let me more precise with the question  ,

      How by code we can check whether user is in active messaging session or not ??

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      Tipene Hughes

      Hey Dheeraj,
       
      Thanks for clarifying that for me!
       
      Just to confirm, are you asking how you can tell if a user has sent a message in an active messaging session?

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      Dheeraj Giroti

      Hey,

      i'm using messaging sdk  the docs i referred here is https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/getting_started/

       

      Could you please help me out to know  how should i get to know is their any active messaging from user or not  in messaging sdk ?? not the chat sdk mentioned above 

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      Tipene Hughes

      Hey, Dheeraj!
       
      You should be able to find you you're looking for by going through our documentation. Here's a couple of links that should point you in the right direction: 
      If you continue to have issues after going through the docs, let me know and we can look in to this in more detail.
       
      Thanks!
       
      Tipene

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