Issue with API Fields updating instantly within Nav Bar App

6 Comentários

  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Gaby,

    Are you saying that the user suspension event doesn't happen until the app refreshes or just the UI?

    Thanks! 
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  • Gaby Bitar

    Eric Nelson Yes, the user suspension event doesn't happen until the app refreshes. Even if I use location.reload(); it doesn't work until the page refreshes completely. 

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  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Gaby,

    What do you have kicking off that function? I haven't been able to replicate your issue. Here is a small example application that is functioning as expected. Hopefully this can point you in the right direction.

    Thanks,

    Eric
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  • Gaby Bitar

    Eric Nelson I tried using this and I am still getting the same issue. As I do get a success popup notification saying the user was suspended, it doesn't update the API instantly, it updates after the app is refreshed.

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  • Eric Nelson
    Zendesk Developer Advocacy
    That's quite odd, mind if I move this into a ticket so I can assume into your account and take a look? 
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  • Gaby Bitar

    Eric Nelson I don't need to suspend users anymore and tried it with updating the User's custom roles and that updates instantly. There must be something with the Suspension field that delays in updating but luckily I don't need that right now. Thank you so much for your help again!

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