What I am trying to do is create bulk custom profiles for users to pull data from our other systems into ZenDesk and make it visible in agent workspace.
I am facing two major issues:
1. As Zendesk APIs use JSON - it is not possible to order the attributes in an array. Meaning that Zendesk API automatically assumes an alphabetical order. So if I want to display multiple information pieces such as Street, Postcode, Customer ID - they will always be displayed alphabetically in agent workspace.
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