Pesquisas recentes

Sem pesquisas recentes

How do make Form field readonly in zendesk?

Respondido
image avatar

richestsoft dev

Publicado 01 de ago. de 2022

In my form field, When new ticket is getting created I want to make a field readable only for agents. Once ticket is created it can be edited by agent.

is that possible?

0

1

1 comentário

Data
    image avatar

    Ifra Saqlain

    Zendesk LuminaryMost Engaged Community Member - 2022Most Engaged Community Member of The Year - 2021Community Moderator

    Hey richestsoft dev,

    You should read this post: https://support.zendesk.com/hc/en-us/community/posts/4409222516634-Read-only-ticket-field-for-agents

     

    And, there is a plugin: https://www.zendesk.com/marketplace/apps/support/204617/read-only-ticket-fields/

    Thanks

    0

    Por favor, entrar para comentar.

    Não encontrou o que estava procurando?

    Nova publicação