Pesquisas recentes
Sem pesquisas recentes
New Feature Request: Allow Answer Bot to Address Customer After Proactive Chat Trigger Fires
Publicado 30 de ago. de 2022
It'd be great if Answer Bot could take a stab at a customer's question AFTER the proactive chat trigger fires. Right now, when the proactive chat trigger is triggered, the conversation goes directly to an agent when we could deflect just a bit to Answer Bot. The proactive trigger allows us to ask visitors if they need help after 30 seconds on our site.
2
0
0 comentários