Zendesk Support Custom Objects for Displaying data from ERP via API

Respondido
image avatar

Ashley

Publicado 31 de ago. de 2022

Hi,

In terms of using the custom objects to get the information from ERP, I was already given information mentioned on this page https://support.zendesk.com/hc/en-us/articles/4408834725402-Sunshine-custom-objects-guide-for-admins 

I had a follow up question on this  - is there any limitation on how we can use it or not use it to display the  information on an agents workspace ? Can we customize the existing Agent Workspace user interface to use those objects as we like ? 

Also, is there any existing app or a solution that we can leverage for doing this ?

Thanks,

0

4

0 comentários

Data
    Mais recentes

      Entrar para deixar um comentário.

      Não encontrou o que estava procurando?

      Nova publicação