Dyanmic Salesforce Fields on Ticket Forms/Organizations/Lookups

1 Comentários

  • Aksel Fjetland

    Hello Bobby Koch,

    do you need to just display the opportunities available or already select one?

    We have a solution that lookup data in Salesforce or any other third-party system and sync it in the backend. The data is first displayed in the ticket on Zendesk as an internal comment. 

    From here, you can combine our Parser App that adds the information in the ticket field(s).
    https://www.zendesk.com/marketplace/apps/support/810637/ticket-parser-by-knots/

    The Data-dip solution, it's ready to be used and its implementation is easy. We're building it to be available on the marketplace as well. For the moment, you can contact us via email at zendesk@knots.io and schedule a meeting with one of our technical consultants.

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