Add placement edit to the article bulk edit
We recently decided to update the sections to some articles in Category A. We added a section A.2, in addition to the existing A.1. While we can filter for articles in section A.1 and find the articles that we want to move to A.2, there's no bulk edit for the placement like there is assignment, review status, etc. It would be helpful if that was another edit option available from the manage articles page rather than opening each article and updating them 1 by 1.
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Agreed! I would love this capability.
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We finally moved all of our articles from one KB system to Zendesk Help Center. I'm able to now bulk edit many of the properties. However the bulk edit of section placement for hierarchy is not available. We have hundreds of articles to bulk edit. Need to let our bleeding fingers heal after manually rebuilding all of the articles as there was no import feature (as to be expected), but we did expect some bulk editing post creation. Now we have to open each one and edit. We are learning the hard way that Labels are not editable or delete-able if made in error. Learning the hard way to not think Labels should hold tags as the field below is called Related and not Tags which does indeed holds tags and thankfully editable or delete-able if made in error.
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Hi all, thank you very much for your feedback. I want to confirm that this has been logged for our PM's to review. We appreciate you taking the time to provide us with your use cases. For others who may be interested in this feature request, please add your support by continuing to provide comment or add an upvote to the post. Thanks again!
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