Pesquisas recentes
Sem pesquisas recentes
Merging tickets by clicking on the ticket number
Respondido
Publicado 07 de nov. de 2022
When clicking on "merge ticket", I'm getting a list of suggested options.
However, to merge, I need to type the ticket number (or copy/paste it) to the Merge field.
Why isn't the ticket number a button that will just merge the tickets together?
0
2
2 comentários
Andrea Moore
The ticket number isn't a button, but the blue text (the subject line) is a link that will merge the tickets.
0
Amitai Koren Lawrence
Thank you for the quick reply!
1