iOS tokenisation question

3 Comentários

  • Christopher Kennedy
    Zendesk Developer Advocacy
    Hello,
     
    Are you using the Zendesk iOS SDK that is designed to work with Messaging?
    0
  • U M

    Good day, Christopher Kennedy
    Yes, we have recently finished the integration process. 

    0
  • Christopher Kennedy
    Zendesk Developer Advocacy
    Hello,
     
    Thanks for the confirmation.  This is a current limitation of end-user authentication for Messaging.  We plan to surface the user's email address in Agent Workspace in the future.  But for now, if the email address is a unique identifier for the user, you can also provide the email address as the external ID.
    0

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