Pesquisas recentes

Sem pesquisas recentes

Option to add the SLA breach column to the organization view

Respondido
image avatar

Paul

Publicado 23 de dez. de 2022

Is it possible to add/show the SLA breach column in the view that is in use for the organization?
So when opening an organization you can see which tickets need the first action.

1

1

1 comentário

Data
    image avatar

    Zsa Trias

    Zendesk Customer Care

    Hello Paul,
     
    There's currently no setting where you can add columns under the organization page.
    As a workaround, you can probably create a view to show tickets for that organization where you can add "Next SLA Breach" as a column.
    For reference: Adding the SLA breach countdown to your views

    0

    Por favor, entrar para comentar.

    Não encontrou o que estava procurando?

    Nova publicação