Do not show already closed Jira tasks in Zendesk integration

3 Comentários

  • Pankaj Kukreti

    Hi Tech support
    On a high level, yes, it's possible, are you looking for a vendor who can help with it?

  • Tech support

    Hello, in my opinion such a feature should be available by default

  • Marwan Al Jeburi

    Hi Tech support,

    It is fully understandable indeed to not want to see the closed/resolved issues/tickets however this is not possible by default.

    A great alternative that provides much more flexibility and power to customise the integration to fit your requirements is a specialised solution call Exalate.

    Have a look at Exalate and if you have any further question or need support please feel free to reach out.


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