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Fill the agent's textbox

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Alexis Davidson

Publicado 24 de jan. de 2023

Hi, I would like my custom App to enter some text in the Agent's textbox. How can I achieve that? My app is a ticket sider bar app. Thanks!

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    Greg Katechis

    Zendesk Developer Advocacy

    Hi Alexis! We have a few options, depending on how (or if) you want to style the text you're sending. Take a look at these docs to see which works best for you.

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    Alexis Davidson

    Thank you for your reply. My goal is to fill the Box as shown in the attached image. I'm having difficulties to find the right object in the docs for this.
    Thanks

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    Greg Katechis

    Zendesk Developer Advocacy

    The docs that I shared should do exactly that for you. Are you seeing any console errors when you use those?

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    Alexis Davidson

    Yes Greg that was it. Thank you so much for the great support

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