Pesquisas recentes

Sem pesquisas recentes

Show complete list of CC's

Respondido
image avatar

Daniel Imbach TEST

Publicado 31 de jan. de 2023

Hi all,

As a "Light Agent" I don't have permission to change ticket properties. What can I do to see or to expand the complete list of CC's as "+ 4 more" is disabled?

Thank you very much for your support.

Daniel

1

2

2 comentários

Data
    image avatar

    Karen Beltran

    Zendesk Customer Care

    Hi Daniel Imbach TEST, 

    This is an expected behavior. What you can do is check on the Ticket Events to see the list of cc users. 

    1

    image avatar

    Daniel Imbach TEST

    Thank you Karen Beltran

    It seems to be the only way...

    0

    Por favor, entrar para comentar.

    Não encontrou o que estava procurando?

    Nova publicação