We have two different brands and each brand has its own help center and chat widget. The main help center and chat widget are for everyone but for verified users on the app, a separate brand and help center have been created to provide a different chat experience. However, we do not want to maintain two different help centr articles and the aim is to prevent app users from accessing the wrong help center articles and to make sure the app's chat widget recommends articles from the main help center.
Product support has informed me that it's not possible for a chat widget to recommend articles from a different help center, but I am wondering if there's a workaround to achieve this.
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