Issues with SCIM implementation Azure AD

Respondido


Publicado 03 de mai. de 2023

Hi,

We are trying to implement SCIM via Azure AD to Zendesk and following Microsofts documentation here https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/zendesk-provisioning-tutorial but I am hitting a provisioning setup error.

It keeps failing with Error code: ZendeskSubdomainValidationFailed and from what I can see I have the right domain (I think) and other settings look correct.

This is the step I am following and I have entered my account email address that is in Zendesk here (which has admin rights in Zendesk - I will change to this to a service account once I have POC in place) and the API token steup in zendesk.com/admin/apps-integrations/apis/zendesk-api.

The main area that looks to be failing is the domain which should be like this "https://domainhere.zendesk.com" I believe.

Is there something obvious I am missing here? I have setup SCIM & SSO many times but I can't find anything wrong nor documents from Zendesk to assist with the setup here.

 


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Figured it out I had the wrong domain here - thanks

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