New Edit of Help Center Template Not Working


3 Comentários

  • Jean-Francois Weston
    Zendesk Customer Care
    Hi Damon. 
    I see you have created a conversation for our technical support team, with the same question.
    I will reach out in this conversation then, if this suit.
    Thank you
  • Damon Maranya

    Hi Jean,

    This thread will be just fine to discuss the issue.

    As far as I can tell the code itself is correct, as part of it is already working as expected. However, another part of it, using exactly the same structure, doesn't seem to be applying at all. Which makes me think that the new form's ID needs to be added to style.css or one of the HBS template files in the theme.

    Does the new form ID have to be added to any other resources before the code in Script.js can recognize it?

  • Jean-Francois Weston
    Zendesk Customer Care
    Hey Damon,
    I have sent you an answer in the ticket opened, already.

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