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Giving access to Help Center

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Antonio Maninha

Publicado 17 de mai. de 2023

Hello,
I have a set of people outside of our organization that need access to our Help Center, just for consulting and troubleshooting purposes.
How can I make that happen without giving access to our tickets? I just want to give access to the Help Center, nothing else...
Any help is much appreciated.

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    Arianne Batiles

    Zendesk Customer Care

    Hi Antonio Maninha,

    You can remove the ability to sign up in the help center by disabling Anybody can submit tickets option found in the Admin Center's End-users page. You may check this article for more information. 

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