Message in Hebrew is sent in RTL but shows up in LTR in customer's inbox


2 Comentários

  • Shmuel Holzman
    Community Moderator
    Zendesk Luminary

    Hi Karen, 

    I've tried this on my account and it is received in Gmail as RTL:

    It's possible that the email account that received the email doesn't support RTL. Have you tried sending a Hebrew email not via Zendesk to see if it is displayed as RTL? 

  • karankuwarbidxb

    Our customers mainly use the outlook client.

    Strange enough, on the  outlook web it shows up as RTL but on the application it shows as LTR.


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