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2 Comentários

  • Madison Hoffman
    Zendesk Digital Resources Team

    Hi Belinda! Thanks so much for sharing your feedback; it really helps! Your timing is good as we're actually undertaking a large refresh of our Help Center later this year. Your feedback about wanting alternative ways to learn (like videos), improving how content is organized/balanced, and publishing more practical guidance in addition to theoretical echo what we hear from others in our ongoing survey on this website. So thanks for validating and sharing your perspective!

    We're progressing toward our first round of changes in Q4 of this year. If you're interested, we'd love to seek your feedback on some of our early mockups for the design. Let me know if you're open to it and we can contact you via email! 

  • Belinda Riquelme

    Hello Madisson 

    Great approach from your side! 

    Yes please, you can contact me for Q4 feedback

    Wishing you a great day 🌞️ 


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