Drag and drop files to comment composer when Side Conversation is opened

1 Comentários

  • Gab
    Zendesk Customer Care
    Hi Kirill, 
    Thanks for posting in the Community!
    This is an expected behavior. If you open a side conversation, you'll notice that the ticket URL updates with /conversations  which means that side conversation is open and when you drag and drop an image, it goes to the side conversation. You'll need to close the side conversation first before you can drag and drop an image to the original ticket.

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