Zendesk Messaging reset chat history when start a conversation
Hi,
I'm working on Zendesk messaging integration for iOS app. When I start a new conversation, it always displays the chat history from previous one even it's unauthenticated user. I have tried to find the option to enable/disable chat history from admin console tool, but it seems now does not have that kind of option anymore. I'm wondering whether is it possible to reset chat history in client side? The attachment is what I found the internet which has the option I wanted.
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That is just what I am looking for also.
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You can find this option in Messaging -> Authentication section
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Yes, we need the same option.
If we enable the [Remember History] feature, customers won't have to start over every time they close the window to provide screenshots or videos. That's what we need now.
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