Pesquisas recentes

Sem pesquisas recentes

Ticket attachments

Respondido
image avatar

Eduardo Cunha

Publicado 07 de ago. de 2023

Is it possible to make attachments open directly on their respective programs like word, and pdf, instead of having to download everything?

 

 

1

1

1 comentário

Data
    image avatar

    Christine

    Zendesk Engineering

    Hi Eduardo,
     
    Currently, there's no option to open with or open attachments directly to programs.
     
    If you have some time, I recommend that you start a post about this in our Feedback - Ticketing System (Support) using the Product Feedback Post Template. Our Product Managers actively monitor our feedback threads, and conversations with high user engagement ultimately get flagged by the team for roadmap planning.
     
    Thanks,
    Christine

    0

    Por favor, entrar para comentar.

    Não encontrou o que estava procurando?

    Nova publicação