Salesforce app -- sync frequency
Hi dev team!
We use Salesforce app for mapping contacts and assets from SFDC to Zendesk ticket. In some cases, the app takes around an hour for updating and finding corresponding asset. I think it should take much shorter time.
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Hey Kirill,
You can shorten this to 15 minutes in the App settings. You get there by going to Admin Centre -> Apps & Integrations -> Integrations -> Salesforce -> Support App.
I've made a request to allow this time to be even shorter, you should check out this post and if it rings true for you, would appreciate an upvote so that PMs see it.
Por favor, entrar para comentar.
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