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End user Access to Resource Center materials without creating a Zendesk account

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Wendy Barnard

Publicado 28 de ago. de 2023

The Zendesk sign-in is confusing to customers/end users as it looks like they are signing into our software instead.  How do we provide access to the Resource Center without having to create another sign-in?

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    Dave Dyson (gmail)

    Community Moderator

    Hi Wendy, 

    You may be able to make use of Single Sign-On (aka Remote Authentication) so that when your users sign in to your software, they're also authenticated into your Zendesk instance as end-users. There's a good introduction to that here: Options for end-user sign-in

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