Product Catalog products - what happens to deals if you remove or inactivate them?

1 Comentários

  • Matthew Carter

    Hi Kelley, not affiliated to Zendesk but I have experience here so I can provide some info.

    When adding products to a deal, a "Line Item" is created. This copies the product info - name, price etc. This means that once a product has been added to a deal, it is no longer associated with the product in the account - you can edit & delete and the deal's line item is not affected.

    This might not be accurate anymore, since I last looked at this they've updated the deal product edit screen, but the API documentation - where I got "Line Item"s from hasn't been changed:


Por favor, entrar para comentar.

Powered by Zendesk