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how can i use Dynamic content for title and Description ?

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Publicado 12 de out. de 2023

I have created a messaging application (iOS mobile, not web widget) in the management center. My app supports multiple languages, so I want to display different titles and descriptions in different language situations. So, I configured Dynamic content, but it doesn't take effect. How should I do it?


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Tracy Ryan

Zendesk Product Manager

Hi @..., thank you for your post. At the moment dynamic content is not available in Messaging. Improving language support for Messaging is on our roadmap. We don't have a public date for this as of yet but I will record your feedback internally against this item. 

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ok, thanks for your reply

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we have a similar issue regarding the text beside the launcher. our web page is in multiple languages, but the text can only appear in one. this is a really bizzare customer experience

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Erica Girges

Zendesk Developer Advocacy

Hi Tracey, 
 
If you're looking to customize the launcher, you can do so by following this walkthrough. This should allow you to implement dynamic text.

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