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How to test application integration with my Zendesk environment ?

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Renaud Croix

Most Engaged Newbie of the Year - 2021

Publicado 16 de out. de 2023

Hello,

We are currently developping an app that will be integrated with our Zendesk environment (Support and Guide).

Obviously, we don't want to test it in our production environment.
What would you recommend ? 
Use the sandbox environment ?

PS: we have an Entreprise Plan


Thank you in advance, 
Regards

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    Tipene Hughes

    Zendesk Developer Advocacy

    Hey there,

    Yes, the sandbox environment would be the best place to test any changes without having any negative effects in your customer-facing instance. Here's a link which goes in to more detail on how to set up and test in the sandbox environment:

    Testing changes in your standard sandbox

    I hope this helps! Feel free to reach out with any questions.

    Tipene

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