I want to get the number of views of Guide articles with Zendesk API.

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小林正左子

Publicado 17 de out. de 2023

Currently there is no API endpoint or attribute to get the number of views in any given period of time, but I need to get it for customization of Guide in the near future.

It should be possible to get the number of views, even though the Explore report can also display the number of views of an article.

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      Tipene Hughes

      Hey there,

      As noted in the post below, we do not currently have plans to build APIs to export data - including Guide article views - out of Explore.

      https://support.zendesk.com/hc/en-us/community/posts/4409222585114-Explore-API

      Sorry I couldn't be more help!

      Tipene

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