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How to launch an application via trigger?

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Arotar

Publicado 02 de abr. de 2024

Hello.

I have an application that will be uploaded to Zendesk.

My question is - how to make a trigger - that will run this application once new ticket will be created?

Another question here - how to send the ticket number as a parameter into the application?

 

Using Javascript.

Thanks.

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    Mike DR

    Zendesk Customer Care

    Hi Arotar!
     
    The closest workaround we have that will integrate with a third party app via trigger or automation would be Webhooks. If you need to create a private application, this article would help.

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