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Getting a 403 from List Queues Endpoint

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Craig Bennett

Publicado 12 de fev. de 2025

I am having issues connecting to a specific endpoint, /api/v2/queues. I started getting a 403 response when connecting with basic auth via the api. It was working before. I get successful responses from /api/v2/ticket_fields with the same auth.

Not sure what could have changed and why only this one endpoint is returning a 403.

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    Craig Bennett

    We worked it out. Turns out the auth value had gotten switched with another user's email.

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    Greg Katechis

    Zendesk Developer Advocacy

    Thanks for the update, glad it's working now!

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