Slack Notifications for Updated and New Articles in Zendesk Guide



Publicado 28 de fev. de 2025

We would like to send notifications to specific Slack channels whenever we update or add new articles in Zendesk Guide. For example:

Article Update!

Updated Article: [Article Name]
Updated Information: [Brief Summary]
New Article Added!

Article Name: [Article Name]
It would also be helpful to include the article link in these notifications.

We already have a Zendesk-Slack integration in place, but I couldn’t find how to set this up. Could you provide guidance on how we can achieve this?

Thank you for your support.


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