Feedback - Voice (Talk)
Nova publicaçãoHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Afixado0 votos 0 comentários
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Product feedback guidelines & how to write a good feedback post Afixado0 votos 0 comentários
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How to reach a manager?0 votos 1 comentário
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Automated Outbound Calls Respondida0 votos 1 comentário
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zendesk talkを使用して発信する際、デフォルトでアメリカになっているのを日本にしたい Respondida0 votos 1 comentário
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Feedback: Explore attribute "Call group is default" is Wrong0 votos 0 comentários
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Zendesk talk: Viewing who disconnected the line on a call3 votos 0 comentários
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Talk: Agent Activity Suggestions (Filter, Tagging/Grouping) Respondida5 votos 6 comentários
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Feature request: New status for talk allows only calls come through if no one else is Online Respondida4 votos 1 comentário
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Call Recordings in Stereo0 votos 2 comentários
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End-User Provide Contact Details for Digital Line0 votos 0 comentários
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Notify customers when an agent is free to take a call Respondida0 votos 1 comentário
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Zendesk Talk Rights concerns0 votos 0 comentários
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Real time Voice transcription1 voto 1 comentário
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Different threads for same SMS customer? Respondida0 votos 1 comentário
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Improve Average Wait Time Calculations + Add periodic messaging0 votos 0 comentários
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Automatically Switch to Offline Status in Case of Tech Issue Respondida0 votos 1 comentário
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Calls dropping after a couple seconds of ringing. Respondida0 votos 1 comentário
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Zendesk Talk - Outbound call to short code numbers Respondida0 votos 1 comentário
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Call back options after hours Respondida2 votos 3 comentários
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Automatic Callback Queue Respondida1 voto 1 comentário
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Product feedback: Talk notification sound upon incoming call Respondida2 votos 2 comentários
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Text back voice for IVRs Respondida1 voto 2 comentários
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Manager/Team Lead Notifications for Queue Size, Wait Times and Agent Availability Respondida2 votos 2 comentários
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Route calls by agents skills Planejada2 votos 2 comentários
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Summary of phone tickets Respondida0 votos 1 comentário
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Zendesk Talk Organize/Filter Outbound Lines Respondida2 votos 3 comentários
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More VM options Respondida0 votos 1 comentário
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New tools to track Zendesk Talk issues Respondida1 voto 4 comentários
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Feedback: IVR SMS option Respondida0 votos 1 comentário