Feedback - Help Center (Guide)
Nova publicaçãoShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Removing "Null" as an Option from Required Ticket Fields for End-Users22 votos 8 comentários
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Make it easier to create anchor links to sub-sections of an article19 votos 22 comentários
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Internal Commenting/Suggestion Feature on Articles18 votos 6 comentários
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Help Center Articles containing both internal and external content18 votos 25 comentários
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How do you format tables in Help Center?17 votos 58 comentários
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Answer bot in Swedish16 votos 10 comentários
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Report on Article Links14 votos 12 comentários
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Ability to export filtered list of articles from Manage articles14 votos 29 comentários
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Identify links13 votos 4 comentários
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Article Editor doesn't support class="phone-no" for click to call13 votos 8 comentários
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Please add an auto-save feature to Zendesk Guide12 votos 3 comentários
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There is no way to check for broken links in Knowledge Center12 votos 4 comentários
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An easy way to add alternative text (alt="") to an image for accessibility12 votos 6 comentários
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Permission Sets for Article Verification12 votos 6 comentários
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Feature Request: Add the ability to add Synonym Sets to Help Center search for Guide11 votos 5 comentários
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Knowledge Capture Reporting Needs Improvement: Should Reflect Actual Knowledge Capture App Usage11 votos 11 comentários
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Add a category filter on the Knowledge Capture app11 votos 20 comentários
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Feature Request to Edit Article URLs10 votos 6 comentários
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Track up/down votes by translation article9 votos 6 comentários
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Feature Request: Ability to View Questions Asked by Customers in Answer Bot9 votos 2 comentários
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Feature Request: Automatically Adding Colored Notes in Articles Based on Article Keyword9 votos 5 comentários
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Change Guide language9 votos 3 comentários
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"Visible to" no longer defaults to "Everyone"9 votos 29 comentários
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Suggestion on Content Block improvements8 votos 5 comentários
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Guide: Teams/Groups in the Owner field of Articles8 votos 1 comentário
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Knowledge Capture: Ability to exclude articles from search results8 votos 7 comentários
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Micro permissions for Guide8 votos 1 comentário
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Feature request: Article body templates8 votos 1 comentário
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Knowledge Base Dashboard: add metrics to measure usefulness of the article8 votos 0 comentários
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Ability to copy Anchor/Jump links in the Knowledge Capture Tool8 votos 8 comentários