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Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.


Not sure where to post your question or what you can do in the Zendesk Community? This guide is here to help! If you hav...

Publicado 02 de jan. de 2024 · Brett Bowser

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Hello, Zendesk Community! Through your responses to our survey on this website, we’ve heard from you that you’d like mor...

Publicado 13 de ago. de 2024 · Mackenzie Krueger

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You have questions - and the community has answers - but only if we can understand what you're asking.  Here are some q...

Publicado 26 de set. de 2022 · Nicole Saunders

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Welcome to the Zendesk Community, your place to connect with your peers to learn, share, and collaborate. We’re excited ...

Publicado 20 de out. de 2021 · Brett Bowser

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If you need to auto-update ticket fields in Zendesk, Proactive Campaigns now offers a seamless solution. You can upload ...

Publicado 12 de fev. de 2025 · Growthdot

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Dear Community,   We are thrilled to bring you a new EAP focused on Omnichannel Engagements API.   Note: The omnichannel...

Publicado 11 de fev. de 2025 · Shawna James

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Hi everyone!  If you’re looking for an efficient way to communicate with customers directly on their mobile devices, SMS...

Publicado 21 de jan. de 2025 · Growthdot

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We are excited to present a new EAP to our Zendesk Customers, Sandbox Configuration Management.    Sandbox Configuration...

Publicado 06 de jan. de 2025 · Shawna James

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Hey Community!   The Zendesk Marketplace Apps team is thrilled to share that we’re potentially working on an exciting ...

Publicado 27 de fev. de 2024 · Kolten Kittleson

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Hello everyone! We are thrilled to announce an upcoming EAP to our Community: Zendesk Sandbox for Data Masking Organizat...

Publicado 22 de out. de 2024 · Shawna James

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