Feedback - Ticketing System (Support)
Nova publicaçãoShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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SLAs should work properly with social messaging and Talk lines! Planejada2 votos 4 comentários
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WhatsApp SLAs Planejada2 votos 12 comentários
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Business hours intervals Planejada2 votos 2 comentários
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identify from which social media account does the ticket was created if it's all listed under 1 brand Planejada1 voto 1 comentário
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WhatsApp Automatic Satisfaction Survey Planejada1 voto 9 comentários
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Feature Request: Add trigger / automation support for adding Social Channels as Conditions Planejada1 voto 1 comentário
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Unrestricted File Upload Vulnerability Planejada1 voto 10 comentários