Feedback - Ticketing System (Support)
Nova publicaçãoShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Drag and drop for ticket tabs32 votos 23 comentários
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More Microsoft Teams Zendesk integrations?16 votos 6 comentários
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New field type: Time39 votos 27 comentários
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Communicating with users about internal comments vs. public comments from email replies14 votos 22 comentários
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Change the notification sound in Support app1 voto 14 comentários
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Create custom sections in ticket forms17 votos 7 comentários
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Allow date to be cleared in triggers and automations34 votos 29 comentários
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Netsuite emails always suspended0 votos 19 comentários
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Adding ability to restrict views to tickets updated by end user7 votos 21 comentários
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Out Of Office Notifications Recorded In Ticket22 votos 19 comentários
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Why does Facebook integration pull in comments from posts for only one week?23 votos 20 comentários
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Bulk Import Ticket Field Values31 votos 34 comentários
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Ability to update Skills from macros or triggers25 votos 36 comentários
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Opening up "has attachment" as a trigger/automation condition48 votos 36 comentários
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Suspended Tickets View Improvements38 votos 13 comentários
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Stop additional rules after conditions are met7 votos 10 comentários
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Forwarding Emails to an external email19 votos 30 comentários
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New Feature Request:Link to multiple JIRA instances15 votos 30 comentários
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Feature Request: Advanced GDPR tools/functionality19 votos 17 comentários
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GDPR - Automatically deleting old tickets via the automation feature29 votos 29 comentários
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Comments by users not explicitly added to the ticket will be flagged45 votos 25 comentários
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JIRA App - Allow me to copy from custom fields5 votos 3 comentários
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New Multi-Select Field and Conditional Fields App13 votos 30 comentários
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Auto Processing Rules for Suspended Tickets27 votos 18 comentários
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Inline images for users not just agents26 votos 22 comentários
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Customize search results columns122 votos 101 comentários
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Zendesk background colours40 votos 32 comentários
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Attachments on Organizations22 votos 30 comentários
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Disable / Un-check 'Create follow-up' option56 votos 72 comentários
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Trigger Conditions: Sender email address46 votos 58 comentários