Feedback - Ticketing System (Support)
Nova publicaçãoShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Product Feedback Post Template Afixado1 voto 0 comentários
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Product feedback guidelines & how to write a good feedback post Afixado0 votos 0 comentários
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Service Level Agreements - please share your feedback! Afixado Em destaque2 votos 23 comentários
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Triggers and Automations - please share your feedback. Afixado Em destaque0 votos 18 comentários
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Recalculate SLA metric when ticket priority is changed0 votos 0 comentários
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Dynamic SLA Reporting0 votos 5 comentários
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Please revert the change to the email thread order0 votos 1 comentário
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Bulk Edit w/ Macro is Updating unselected Solved Tickets0 votos 0 comentários
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Ticket Details should be sorted newest to oldest0 votos 1 comentário
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Required fields are not really REQUIRED1 voto 9 comentários
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Need feedback on the release of a Markdown enhancement in Agent Workspace4 votos 19 comentários
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Feature request: ability to set text inputs on custom form fields through macros.17 votos 8 comentários
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Ability to print ticket without internal note/comment38 votos 40 comentários
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UX Improvements - a collection4 votos 9 comentários
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Recover (soft) deleted user16 votos 11 comentários
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Role Permissions for Groups and Organizations30 votos 25 comentários
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Disable / Un-check 'Create follow-up' option49 votos 66 comentários
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Feature Request: 'Follower's as one of the condition when creating views1 voto 1 comentário
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Native Read Receipts1 voto 0 comentários
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Enable WYSIWYG formatting & HTML link pasting for messages3 votos 4 comentários
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Ticket export tool for End-users (Export tickets by organization)65 votos 73 comentários
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Feature Request: Flag Macros that needs adjustments0 votos 0 comentários
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I should be able to create a view for the tickets I'm CC'd on104 votos 49 comentários
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Agent workspace transfer group1 voto 1 comentário
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Feature Request: Brandable Welcome, Verification and Change Password Mails8 votos 11 comentários
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Feature Request: HTML or Rich Text Editor for Signatures18 votos 12 comentários
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Show ticket title in tab, not requester name62 votos 34 comentários
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Add ability to have hyperlinks in the ticket form19 votos 31 comentários