Feedback - Ticketing System (Support)
Nova publicaçãoShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Announcing Macros keyboard shortcut - We need your feedback :) Afixado1 voto 17 comentários
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Announcing redesigned @mentions in composer - We need your feedback :) Afixado4 votos 10 comentários
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Product Feedback Post Template Afixado1 voto 0 comentários
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Product feedback guidelines & how to write a good feedback post Afixado0 votos 0 comentários
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Service Level Agreements - please share your feedback! Afixado Em destaque1 voto 29 comentários
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Triggers and Automations - please share your feedback. Afixado Em destaque0 votos 18 comentários
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How to hide dropdown field value in the request form for End User ?5 votos 14 comentários
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Please implement a way to automatically create tickets on a time period0 votos 0 comentários
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Agent Workspace: Keep content from internal note if changing to public reply45 votos 42 comentários
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Feature to be able to select multiple tickets to open at once1 voto 1 comentário
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Making "Linked Problem" field required for incident tickets.5 votos 2 comentários
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Triggers & Automations - We want your feedback!1 voto 0 comentários
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Ticket export tool for End-users (Export tickets by organization)67 votos 86 comentários
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Product Feedback: add more values to "Type" ticket field1 voto 0 comentários
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CCs missing on recovered Suspended tickets0 votos 0 comentários
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Is there a way to create new placeholders for internal and public notes?0 votos 0 comentários
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Zendesk to Freshbooks Integration0 votos 0 comentários
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Native ability to view videos in tickets0 votos 0 comentários
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Add end-user as CC via Trigger or Automation471 votos 511 comentários
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Jira Integration App - Hide Zendesk Comments in Jira Unless Notify Used3 votos 0 comentários
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Feature request: Rich text formatting and inline images in the web form7 votos 2 comentários
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Merge ticket as side conversation3 votos 7 comentários
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Adding Trigger, Macro and Automation Functionality to Side Conversations2 votos 0 comentários
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Trigger Condition Request for "status" is "deleted"4 votos 11 comentários
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Zendesk Jira ticketing improvement0 votos 1 comentário
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Zendesk Support for JIRA: Limit Zendesk Support to allowed projects only8 votos 5 comentários
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Integration with Hubspot - Tickets alerts to Hubspot companies6 votos 6 comentários
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Show ALL Inteactions4 votos 0 comentários
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Show the actual total tickets in the user info panel, not just non-archived.2 votos 3 comentários