Pesquisas recentes


Sem pesquisas recentes

Feedback - Ticketing system (Support)

Share your feedback, ideas and experiences related to the use of our ticketing system (Support).


Zendesk is committed to continuously improving our ticket sharing functionality and we’d like your feedback to help guid...

Publicado 04 de dez. de 2024 · Chaitali Pathak

5

Seguidores

1

Votos

7

Comentários


Dear Customers,   We are excited to launch our latest version of the updated product tray!   For ease of collecting  fee...

Publicado 17 de jan. de 2025 · Shawna James

5

Seguidores

1

Votos

3

Comentários


Hello Zendesk Community! As a Product Manager at Zendesk, I’m pleased to inform you that we're actively exploring new w...

Publicado 21 de nov. de 2023 · Mo Rizvi

26

Seguidores

7

Votos

16

Comentários


Welcome to the Product Feedback Topic for Zendesk's Ticketing System (Support)! No one knows our products better than ...

Publicado 29 de set. de 2023 · Shawna James

7

Seguidores

2

Votos

0

Comentários


We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Publicado 29 de set. de 2023 · Shawna James

27

Seguidores

4

Votos

11

Comentários


Summary: We request the ability for admins to configure the behavior of the system when a light agent creates a ticket a...

Publicado 24 de fev. de 2025 · Scott Tynan

0

Seguidores

0

Votos

0

Comentários


Since adding Language intent, we have noticed an increase in errors on tickets where an agent will fill in custom fields...

Publicado 11 de fev. de 2025 · Sloan

2

Seguidores

0

Votos

3

Comentários


Would be great if we could leave a view as Active but the view didn't show in the view list unless it had >0 tickets. O...

Publicado 06 de jan. de 2021 · Matt Barry

15

Seguidores

16

Votos

7

Comentários


Summary: We request the ability to set comments made by light agents to be public by default and to manually choose the ...

Publicado 24 de fev. de 2025 · Scott Tynan

0

Seguidores

0

Votos

0

Comentários


Description: As an admin and agent, I am requesting a feature that allows us to record "skills" at the organization leve...

Publicado 07 de fev. de 2025 · Scott Tynan

2

Seguidores

0

Votos

2

Comentários