Zendesk Suite Q&A
Nova publicaçãoAsk questions about Zendesk Suite or share your expertise by answering questions.
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What's the best way to peer review an article? Respondida4 votos 3 comentários
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Audit Logs for Changes to Help Center/Guide/Gather Respondida4 votos 5 comentários
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Follower condition for trigger? Respondida4 votos 3 comentários
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Date visibility in Tickets view Respondida4 votos 1 comentário
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Images in Guide search results Respondida3 votos 1 comentário
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authenticated visitors for messaging not dispaly name and email? Respondida3 votos 5 comentários
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What Prevents Data From Appearing in a Query Respondida3 votos 2 comentários
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Agents unable to see when other agents are on a ticket. Respondida3 votos 3 comentários
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Table of contents? Respondida3 votos 15 comentários
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How do you contact support when your site is down? Respondida3 votos 4 comentários
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Can a zendesk article display iframe content? Respondida3 votos 3 comentários
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Agent missing chat, not getting assigned chat until every other agent is at their chat limit Respondida3 votos 2 comentários
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Return Article Title in 1 language, roll up of all Language views? Respondida3 votos 7 comentários
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How to view details of all public comments sent by an agent? Respondida3 votos 3 comentários
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Click link to start call in Zendesk Talk Respondida3 votos 1 comentário
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Changing Ticket Forms Automatically based on Keywords in incoming E-mail. Respondida3 votos 4 comentários
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"Forward via Email" does not show the original sender's email address Respondida3 votos 7 comentários
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How do I embed an article or page from another site into an article? Respondida3 votos 9 comentários
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Is there a way to download all tickets raised by one customer in Zendesk? Respondida2 votos 3 comentários
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Create dynamic content in bulk Respondida2 votos 3 comentários
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How can I bulk import articles from csv or excel files into zendesk guide? Respondida2 votos 2 comentários
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Custom ticket field : How to make "attachment" a mandatory field and change the description of it? Respondida2 votos 3 comentários
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Answer Bot Tracking Respondida2 votos 1 comentário
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Best way to temporarily shut down phone lines? Respondida2 votos 1 comentário
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Explore Guide - Searches: Avg click-through rate are higher than 100% ? Respondida2 votos 1 comentário
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Why was the display external ID in customer context panel feature disabled yesterday? Respondida2 votos 7 comentários
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Creating a set using the same programatic interface as creating calculated metrics Respondida2 votos 2 comentários
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Slack zendesk form Respondida2 votos 2 comentários
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What is the purpose or meaning of the default Dashboard time filter reflecting created/solved? Respondida2 votos 2 comentários
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How to make a ticket field mandatory depending on the status ? Respondida2 votos 5 comentários