Zendesk Suite Q&A
Nova publicaçãoAsk questions about Zendesk Suite or share your expertise by answering questions.
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Deleting signature from tickets with a particular tag Respondida0 votos 1 comentário
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How to change the owner name.? Respondida0 votos 1 comentário
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Solved tickets Respondida0 votos 1 comentário
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Duplicate ticket with social messaging Respondida1 voto 1 comentário
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Reporting on tags added and removed over time Respondida0 votos 1 comentário
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Explore Metric - Tickets Solved in Under 24 Business Hours Respondida0 votos 1 comentário
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Zendesk email Outlook functionality Respondida0 votos 1 comentário
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Getting two different results from the same query in Insights versus Explore Respondida0 votos 1 comentário
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Ability to see when metric is created or last updated? Respondida1 voto 1 comentário
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"Ticket is created" - applies to first trigger, or all triggers? Respondida0 votos 1 comentário
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Requester wait time Respondida1 voto 1 comentário
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Customer Satisfaction CSAT Report in Explore Respondida2 votos 1 comentário
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Downloading past chats Respondida1 voto 1 comentário
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How to achieve a similar operation to the home page of https://support.zendesk.com/hc/en-us/categories/360001735874 Respondida1 voto 1 comentário
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44 / 5000 Resultados de traducción Add a second title to the articles. Respondida1 voto 1 comentário
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Is it possible to send satisfaction surveys to the ticket submitter - not the requester? Respondida0 votos 1 comentário
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Zendesk ticket API and Endpoint Respondida1 voto 1 comentário
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Chat integration in my CRM Respondida1 voto 1 comentário
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Trigger to Mark Ticket as Urgent based on total tickets by Customer Respondida0 votos 1 comentário
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Using date range calculated metric in a standard calculated metric Respondida0 votos 1 comentário
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Bulk approve categories and sections rather than going one by one. Respondida0 votos 1 comentário
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Receiving multiple spam tickets from different users Respondida0 votos 1 comentário
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Explore Chat Metrics - Individual Agent Reporting Respondida0 votos 1 comentário
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Creating tickets Respondida1 voto 1 comentário
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How do I set a default value in a dropdown field in the ticket form? Respondida0 votos 1 comentário
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How to add a table format into Guide css? Respondida0 votos 1 comentário
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Can a Light Agent update a ticket's comments? Respondida0 votos 1 comentário
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Help center title display all first letters in uppercase Respondida0 votos 1 comentário
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Is there an ability to use internal only help center comments Respondida0 votos 1 comentário
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Date format on ticket description Respondida0 votos 1 comentário