Zendesk Suite Q&A
Nova publicaçãoAsk questions about Zendesk Suite or share your expertise by answering questions.
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Filter on High Importance email Respondida1 voto 5 comentários
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wait music Respondida1 voto 6 comentários
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Has anyone had any luck with generative AI that reads your knowledge base and suggests a response? Respondida1 voto 4 comentários
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Bad rated ticket reopen on Agent's queue Respondida0 votos 10 comentários
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Tracking time spent in two custom field values Respondida0 votos 3 comentários
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Can I view the macros used in a ticket? Respondida0 votos 2 comentários
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SLA policy metric for tickets about to breach Respondida1 voto 7 comentários
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Unassigned tickets in a group Respondida0 votos 1 comentário
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Update text field in triggers Respondida1 voto 6 comentários
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Auto Message Whatsapp Respondida0 votos 3 comentários
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In ticket alert based on time tracker Respondida0 votos 4 comentários
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If I use a subdomain for my sandbox, can I use the same one in live? Respondida2 votos 6 comentários
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Is it possible to create a group to use as requester? Respondida1 voto 3 comentários
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New ticket creation layout gone weird Respondida1 voto 1 comentário
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How can I identify the recipient "To:" email address of an inbound Ticket? Respondida2 votos 9 comentários
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How can I remove our community posts and article from google search? Respondida0 votos 1 comentário
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search suggestions pop up position Respondida0 votos 1 comentário
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knowledge base sections Respondida0 votos 1 comentário
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Dynamic Years Using Liquid Markup Respondida0 votos 1 comentário
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Trigger only on specific Day of the week Respondida0 votos 2 comentários
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Restricting search results Respondida1 voto 25 comentários
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How to achieve a similar operation to the home page of https://support.zendesk.com/hc/en-us/categories/360001735874 Respondida1 voto 1 comentário
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Formatting "Description shown to end users Respondida1 voto 12 comentários
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Hiding a ticket form from anonymous users Respondida1 voto 9 comentários
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No tickets in this view Respondida0 votos 4 comentários
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How do I display sub-sections as blocks - just as sections are displayed in the homepage? Respondida0 votos 17 comentários
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How Can I Add Specific Text in new_request_page.hbs template based on Ticket Form ID? Respondida1 voto 11 comentários
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Trigger Respondida0 votos 2 comentários
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Add a native functionality to add public comments on a parent ticket from side conversations Respondida0 votos 3 comentários