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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.

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      Proxy error: UnprocessableEntity, Failed to get installation and oauth information for app
      I have been guided here by Zendesk support, I am receiving the error Proxy error: {:code=>"UnprocessableEntit...

      Publicado 20 de jan. de 2022 · Colin Bennett

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      `translate': wrong number of arguments (given 2, expected 0..1) (ArgumentError)
      I'm following the instructions to install ZenDesk App Tools - [Installing and using ZAT - Zendesk Developers](

      Publicado 12 de mar. de 2025 · Dave Russell

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      Cannot create Marketing-only apps on this account
      Hi! I am trying to create a marketingOnly app for Zendesk Marketplace. Before submitting the app as a public application...

      Publicado 02 de mar. de 2025 · Octo

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      ticket.submit.done event doesn't work if "Close Tab" is selected
      I'm trying to use the “ticket.submit.done” event. This works if, when submitting the ticket, “Stay on ticket” is selecte...

      Publicado 10 de mar. de 2025 · Mark Ross

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      App authentication workflow
      Hello! I'm building an app to help agents write good answers (an support app). I'm not sure how the authorization workfl...

      Publicado 04 de mar. de 2025 · Jacek Plocharczyk

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      Proper use of undocumented attachment_ids field in side conversations API.
      I am part of a team developing an application installed to the ticket_sidebar location. As part of this we ...

      Publicado 10 de jun. de 2024 · Lachlan Kidson

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      ZAFClient doesn't update the UI
      We have a custom app that suddenly stopped working with no changes in our end. The app is updating the tags on the ticke...

      Publicado 13 de fev. de 2025 · Nicolas Santangelo

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      ZAFClient can't update fields
      I'm buidling a server-side custom app, using the ZAFClient. I am able to fetch data off the main page with JS such as “c...

      Publicado 12 de fev. de 2025 · Ken

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      how can i use Dynamic content for title and Description ?
      Respondido
      I have created a messaging application (iOS mobile, not web widget) in the management cent...

      Publicado 12 de out. de 2023 · Permanently deleted user

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      zcli login -i login error
      "failed to log in to your account: ." Hi, trying to use ZCLI and can't seem to login? The credentials are correct. Passw...

      Publicado 30 de jan. de 2023 · Alex

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