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Developer - Zendesk APIs

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      Is there any API endpoint that will provide agents status like online, offline. if API is possible is there any API to get the availability based on department or gorup.
      Is there any API endpoint that will provide agents status like online, offline. if API is possible is there any API to g...

      Publicado 17 de abr. de 2025 · shiva

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      Zendesk API to get User Roles and Access
      Is there any API available to see the list of an agent's product access/roles and also add / remove product from this li...

      Publicado 15 de mar. de 2021 · Rikita Poojari

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      How to get all the fields in the API response
      I am using the Zendesk API to retrieve ticket information, however the json does not contain many of the details that ar...

      Publicado 16 de abr. de 2025 · Mimi Bhattacharjee

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      Applying Org Fields to Ticket Custom Fields (Only When Condition is Met)
      Hello, I currently use this code: { "ticket": { "custom_fields": [ { "id": field_ID, "value": "{...

      Publicado 12 de mar. de 2025 · Faith S

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      How can I find ticket id from sunshine conversation or conversation id from ticket?
      I am developing an integration with Zendesk for one of our clients who use web_chat. In order to support his requests, w...

      Publicado 17 de ago. de 2024 · Michael Wei

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      OAuth app error: Invalid Authorization Request, No such client
      We're creating a integration on our SaaS app that lets multiple customers' Zendesk accounts to authenticate, so we can r...

      Publicado 03 de set. de 2024 · Wayne Uong

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      Redirecting a given page to an external website
      Hi How do I go about redirecting a given page to an ‘external’ website (not under Zendesk)? Thanks! Example:

      Publicado 22 de jan. de 2025 · Peter Cimring

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      Validation error when setting custom field
      I'm trying to update a custom field value via the API. I'm using a PUT request to /api/v2/tickets/<ticketID>.json ...

      Publicado 06 de dez. de 2024 · Mark Ross

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      Custom Object Record Bulk Jobs API returning 403 for trial account
      Hi, I am using a Zendesk trial account and getting a 403 response for the API below. All other APIs are working fine wit...

      Publicado 03 de abr. de 2025 · Kavita K

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      Incremental exports with recovery
      Hi all, I'm implementing a data sync thing using Zendesk's Incremental Export APIs (specifically the cursor-based versio...

      Publicado 05 de abr. de 2025 · Robert Porter

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