Developer - Zendesk APIs

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      How do I stop zendesk from automatically replacing URLs in Help Center API articles with zendesk URLs?
      To whom it may concern, I would like to check something about help center API articles in zendesk. I exported from sales...

      Publicado 06 de mar. de 2025 · KAZUYUKI NITANAI

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      Feature request: Add array of email errors to ticket schema or as a query parameter on email end point
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Publicado 12 de mar. de 2025 · mfg

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      Applying Org Fields to Ticket Custom Fields (Only When Condition is Met)
      Hello, I currently use this code: { "ticket": { "custom_fields": [ { "id": field_ID, "value": "{...

      Publicado 12 de mar. de 2025 · Faith S

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      403 Foridden when making API calls
      We have multiple integrations set up that hit the Zendesk API to search and create tickets. All of sudden one of our ser...

      Publicado 07 de mar. de 2025 · Alex Gardell

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      Python script for creating/updating many users returning a 400 error when attempting to post
      Hello all, First time poster here and hoping someone can shed some light on my script here. I have a CSV file properly f...

      Publicado 06 de mar. de 2025 · Stephen Yorke

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      excerpt for promoted_articles
      I am trying to get the excerpt for promoted_articles, but I get an error not possible to access `article` in `arti...

      Publicado 23 de dez. de 2024 · Alex | Plement

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      API to Retrieve Original Email To & CC Fields
      Hi Zendesk Community, I'm looking for an API or method to retrieve the original To and CC fiel...

      Publicado 26 de fev. de 2025 · Amit Chinchane

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      Redirect rules not taking effect (EAP)
      I've set redirect rules via the EAP API to redirect an archived article to a different article. Using the Search Redirec...

      Publicado 18 de jun. de 2024 · Vicky Mills

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      Unintended modifications on imported tickets
      Hi These are bugs I see on the ticket import api, ref:

      Publicado 03 de abr. de 2024 · Lars Ørnlo

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      Add content to the API response body
      We have external webpage where in we call the Zendesk api (/api/v2/apps/notify.json) which in turns triggers a custom ap...

      Publicado 06 de mar. de 2025 · Karthiga Adhimoolam

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