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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.


I can't search for a field of type checkbox by passing `false`; this throws an "Invalid value" error.   On endpoint: POS...

Publicado 19 de fev. de 2025 · Leonardo NOVO

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I'm trying to set up trigger that'll allow our system to automatically send replies via messaging. Is this possible? I'v...

Publicado 29 de jan. de 2025 · Yvan Lin

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I want to enable IP restriction to improve the instance security - but I've hit a roadblock…Slack does not support stati...

Publicado 18 de fev. de 2025 · ROM HIRSH

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Hi ,  I developed an external bot backend that gets the web messaging "Conversation Creation" and "Conversation Message"...

Publicado 16 de fev. de 2025 · Ofer Razon

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Steps to reproduce   1. Create a webhook as listed here:  https://developer.zendesk.com/api-reference/webhooks/webhooks-...

Publicado 24 de jan. de 2025 · Mauricio Diaz

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I've set redirect rules via the EAP API to redirect an archived article to a different article.   Using the Search Redir...

Publicado 18 de jun. de 2024 · Vicky Mills

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I am having issues connecting to a specific endpoint, /api/v2/queues. I started getting a 403 response when connecting w...

Publicado 12 de fev. de 2025 · Craig Bennett

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Based on my understanding of the Zendesk documentation on redacting ticket content, it is not possible to redact archive...

Publicado 11 de fev. de 2025 · Daniel Gnägi

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I'm trying to download a recording using the API. Support provided this link for downloading the recording, but it looks...

Publicado 11 de fev. de 2025 · Ron Moore

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Any way to make current year in the footer dynamic? Ideally without using JavaScript. Something like this: {{date "" for...

Publicado 28 de jan. de 2025 · Arthur Badin

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