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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.


Welcome to the Product Feedback Topic for Zendesk's Admin Center!

No one knows our products bet...

Publicado 29 de set. de 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Publicado 29 de set. de 2023 · Shawna James

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Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zen...

Publicado 23 de ago. de 2021 · Phil Grove

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Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized...

Publicado 20 de set. de 2021 · Parag Pradhan

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Please add information about the current account manager on a Zendesk account somewhere in the Admin Centre.

Publicado 27 de mar. de 2025 · Andrii

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Sometimes, updating a trigger or automation will have widespread, unintended consequences, and large numbers of tickets ...

Publicado 27 de mar. de 2025 · Dave Garofalo

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Hello, We want to trigger automated actions when a ticket subject changes, but there is no built-in condition in Trigger...

Publicado 24 de mar. de 2025 · Vitalii Petrus

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Instagram Direct経由のチケットに、該当のInstagram投稿やプロフィールへのリンクを表示できるようにしてほしいです。現在、Zendesk上ではチケットの内容だけを確認でき、元のInstagramの投稿やプロフィールへ簡単...

Publicado 25 de mar. de 2025 · ナガク運営事務局

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It would be lovely if there were an option that would allow users within a role to add and edit all end users, wi...

Publicado 19 de mar. de 2025 · Shelby Darby

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I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

Publicado 22 de mar. de 2023 · Daniël Nieuwendijk

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