Pesquisas recentes

Sem pesquisas recentes

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Nova publicação
Exibir tudo
    Classificar por atividade recente
      Product feedback guidelines & how to write a good feedback post
      Afixado

      Welcome to the Product Feedback Topic for Zendesk's Admin Center!

      No one knows our products bet...

      Publicado 29 de set. de 2023 · Shawna James

      2

      Seguidores

      0

      Votos

      0

      Comentários

      Product Feedback + Feature Request Post Template
      Afixado
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Publicado 29 de set. de 2023 · Shawna James

      4

      Seguidores

      0

      Votos

      0

      Comentários

      How do you learn how to set up and optimize Zendesk?
      Afixado
      Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zen...

      Publicado 23 de ago. de 2021 · Phil Grove

      14

      Seguidores

      3

      Votos

      1

      Comentário

      What do you think about the new and improved Admin Center?
      Afixado
      Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized...

      Publicado 20 de set. de 2021 · Parag Pradhan

      68

      Seguidores

      -10

      Votos

      182

      Comentários

      Feature request: use email headers as trigger conditions
      I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

      Publicado 22 de mar. de 2023 · Daniël Nieuwendijk

      2

      Seguidores

      1

      Votos

      2

      Comentários

      Numeric fields in Automation conditions
      Hi Zendesk Team! Do you have in product roadmap a feature of usage numeric ticket fields in conditions of automations?

      Publicado 28 de nov. de 2022 · Kirill Akimov

      2

      Seguidores

      3

      Votos

      1

      Comentário

      Roles | End user profile access
      It would be lovely if there were an option that would allow users within a role to add and edit all end users, wi...

      Publicado 19 de mar. de 2025 · Shelby Darby

      0

      Seguidores

      0

      Votos

      0

      Comentários

      Feature update: Make it easier to restrict availability of custom statuses by form or group
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Publicado 14 de mar. de 2025 · mfg

      1

      Seguidor

      0

      Votos

      1

      Comentário

      Product Feedback - Capacity Rule Automation
      Hi Team, We would like to be able to have and use Capacity Rule Automations. Idea of these automations is the following:...

      Publicado 14 de mar. de 2025 · Atanas Tomov

      1

      Seguidor

      0

      Votos

      1

      Comentário

      Feature update: Allow for tickets in a custom solved status to be excluded from default close automation
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Publicado 14 de mar. de 2025 · mfg

      2

      Seguidores

      0

      Votos

      2

      Comentários